Products less than 10kg of weight will be sent in most cases by Australia Post. Once the product is shipped you will be emailed a tracking number for you to monitor the products journey to your door.

For products that are over 10kg they will be sent via a courier service, these services require a signature for delivery so it is best for the parts to be delivered to a business address or an address that will be occupied during business hours. Otherwise the goods will be returned to the freight depot where you will need to attend to a pick up.

Robo's does not have any control over the timeframe it takes to deliver the parts, please understand that it is a third party business and in some cases it may take longer than advised. We will always assist and follow up on any concerns. For all concerns please contact us.