The products purchased from the site will be freighted with a company of APW's choosing. Products less than 10kg of weight will be sent in most cases by Australia Post. In most cases once the product is shipped you will be emailed a tracking number for you to monitor the products journey to your door.

For products that are over 10kg, they will be sent via a courier service, these services require a signature for delivery so it is best for the parts to be delivered to a business address or an address that will be occupied during business hours. Otherwise the goods will be returned to the freight depot where you will need to attend to pick up.

APW does not have any control over the timeframe it takes to deliver the parts, please understand that it is a third party business and in some cases it may take longer than advised. We will always assist and follow up on any concerns our customers have.